Terms and Conditions
Last updated: April 2026
Welcome to COLLECTIONAL (“COLLECTIONAL”, “we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of our website, including any pages, features, content, accounts, collections, enquiry forms, and related services made available through the website (collectively, the “Website”).
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Website.
About COLLECTIONAL
COLLECTIONAL is a gallery and online platform that represents design brands, designers, and artists. The Website allows users to browse products, create an account, save products to collections, and submit enquiries about products or related services.
The Website does not provide direct online purchase or payment functionality unless expressly stated otherwise on the Website from time to time.
Eligibility and Use of the Website
By using the Website, you confirm that you are at least the age of majority in your jurisdiction or that you have legal authority to enter into these Terms.
If you use the Website on behalf of a company or other entity, you represent that you are authorized to bind that entity to these Terms.
User Accounts, Collections and Shared Pages
Some features of the Website may require you to create an account. We may offer different levels of access to different users depending on their role or relationship with COLLECTIONAL. When you register, we ask that you provide accurate, current, and complete information and keep it updated where needed.
Through your account, you may be able to create collection boards, saved pages, and similar moodboards, as well as generate PDF versions or shareable links for those collections. These features are designed to help you organise, present, and share your selected products more easily. You are responsible for any content you add, organise, upload, or share through your account.
You may use downloaded PDFs and shared collection materials for your own internal, personal, or client-facing purposes, including sharing them with your own clients or team where appropriate. However, unless we agree otherwise in writing, these materials may not be copied, resold, republished, or used to compete with COLLECTIONAL or to present the content as your own platform or service.
Please keep your login details secure, and let us know right away if you believe someone else has accessed your account or if there has been any security issue. We may suspend, restrict, or close an account if we believe the information provided is inaccurate, misleading, incomplete, or if the account is used in a way that goes against these Terms.
Acceptable Use and Website Content
We ask that you use the Website in a lawful and respectful manner, and in a way that does not infringe the rights of others. If we believe that your use of the Website goes against these Terms or may affect the Website, our services, or other users, we may limit or suspend access where appropriate.
All content on the Website, including text, images, graphics, logos, videos, trademarks, layouts, and other materials, is made available for your personal and non-commercial use. You may not copy, reproduce, distribute, modify, publish, or otherwise use any Website Content for commercial purposes unless we have given you prior written permission.
You may download or print Website Content for your own personal use, provided that any copyright or proprietary notices remain intact. Any other use of the Website Content is not permitted unless expressly approved by us or the relevant rights holder.
We do our best to keep the Website Content accurate and up to date, but we cannot guarantee that everything will always be complete or current. We may update, remove, or limit access to any part of the Website from time to time without notice.
Enquiries and Communications
You may contact us through enquiry forms, email, or other communication channels provided on the Website. By submitting an enquiry, you agree that we may use the information you provide to respond to your request, follow up on your enquiry, and communicate with you about relevant products or services.
You must ensure that any information you submit is accurate and does not infringe the rights of any third party.
Saved collections
If you use the collection feature to save products, please note that these saved items are stored for your convenience and may reflect products that change over time, become unavailable, or are updated by us or the relevant brand.
We do our best to keep collections useful and up to date, but we cannot guarantee that every saved item will always remain available, unchanged, or accessible. From time to time, we may also update, adjust, or remove collection features as part of routine maintenance or improvements to the Website.
Product and Website Information
We aim to present website content, product information, and related materials as accurately as reasonably possible. However, website content may change over time and may not always be complete, current, or free from error.
Information on the website is provided for general informational and promotional purposes. Unless expressly stated otherwise by us in a separate written arrangement, website content does not constitute:
Binding advice.
- A guaranteed representation that any product or service is available.
- A promise that any description, image, specification, or feature will remain unchanged.
- A direct offer capable of immediate online acceptance through the website.
We reserve the right to update, modify, remove, or correct website content at any time without prior notice, including product descriptions, imagery, feature availability, and general website materials.
Acceptable Use
You agree not to:
Use the website in violation of any applicable law or regulation.
Use the website for fraudulent, harmful, abusive, or deceptive purposes.
Attempt to gain unauthorized access to any account, data, system, server, or network connected to the website.
Interfere with, disrupt, damage, disable, overburden, or impair the website or its related infrastructure.
Upload, transmit, or introduce viruses, malicious code, or other harmful material.
Use automated means to scrape, harvest, copy, monitor, or extract website content or
data except to the extent permitted by applicable law and our express written consent.
Circumvent or attempt to circumvent security measures or access restrictions.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
Use the website to distribute unsolicited communications, spam, or promotional material not requested by recipients.
Post or transmit content that is unlawful, infringing, defamatory, obscene, threatening, or otherwise objectionable.
We may investigate suspected misuse and take appropriate action, including restricting access, suspending accounts, removing material, preserving records, or cooperating with legal or regulatory authorities where required.
Intellectual property
The Website and all content displayed on it, including text, graphics, photographs, logos, layouts, designs, product presentation, and other materials, are owned by COLLECTIONAL or used by us under licence, unless stated otherwise.
You may not copy, reproduce, modify, distribute, republish, display, or create derivative works from any Website content without our prior written consent, except where permitted by law. Product images, brand names, and other third-party materials remain the property of their respective owners.
Privacy and Data Protection
Your use of the Website is also covered by our Privacy Policy, which explains how we collect, use, store, disclose, and protect personal data.
By using the Website or submitting information through it, you understand that your personal data may be processed in line with our Privacy Policy and applicable data protection laws.
Where consent is needed for cookies or similar technologies, we will ask for it in accordance with our Privacy Policy and the requirements of applicable law.
Cookies and analytics
We use cookies and similar technologies on the Website to improve functionality, understand website traffic, and analyse how visitors use our pages. We may also use analytics tools and related services to support website performance and user experience.
For more information about our use of cookies and personal data, please review our Privacy Policy.
Third-party links
The Website may include links to third-party websites, services, platforms, or resources for your convenience. These links do not mean that we control, endorse, or assume responsibility for those third-party sites or their content.
We are not responsible for the availability, terms, privacy practices, or security of any third-party website or service. If you choose to visit or use any third-party site, you do so at your own risk.
Any interactions, arrangements, or transactions between you and a third party are solely between you and that third party, unless we specifically state otherwise.
Limitation of liability
To the fullest extent permitted by law, COLLECTIONAL will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Website, including any loss of profits, business, data, goodwill, or opportunity.
Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.
Suspension and termination
We may suspend or end access to the Website, in whole or in part, if we reasonably believe that these Terms have been violated, the Website has been misused, or any activity may affect the security, operation, or integrity of the Website, our users, or our business.
Changes to these Terms
We may update these Terms from time to time to reflect changes in our Website, services, legal obligations, or business practices. The revised Terms will be posted on this page with a new effective date. Your continued use of the Website after any update means that you accept the revised Terms.
Severability
If any part of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that part will be considered removed only to the extent necessary. The rest of the Terms will remain in full effect.
No Waiver
If we do not immediately exercise or enforce any right or provision under these Terms and Conditions, that does not mean we are giving up that right or provision.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or notices we expressly refer to, form the full agreement between you and us in relation to your use of the Website, unless separate written terms apply to a specific offline transaction, business relationship, or service arrangement.
Contact Us
If you have any questions about these Terms and Conditions or your use of the website, please contact us:
Email: experience@collectional.com
